Privacy Policy

This Privacy Policy explains how National Association of Medicare Agents (“NAMA,” “we,” “us,” or “our”) collects, uses, and protects information you provide through joinnama.com (the “Site”) and through our text messaging program. By using the Site, you agree to this policy.

Information we collect

We collect only the information you choose to give us through forms on the Site:

• First and last name
• Email address
• Mobile phone number
• Whether you agreed to receive text messages, and the date and time you agreed

Like most websites, our hosting provider may automatically record basic technical information such as IP address, browser type, and pages requested, for security and to keep the Site running. We do not use analytics, advertising, or tracking tools on the Site.

How we use your information

• To respond to your inquiry and send you information about NAMA E&O coverage.
• To contact you by email or phone about your E&O coverage, your application, and your NAMA account or membership.
• To send text messages, only if you have opted in to receive them.
• To keep records of your communication preferences, including opt-outs.
• To comply with legal obligations and protect the security of the Site.

How we share information

We do not sell your personal information. We share information only with service providers that help us operate the Site and deliver our communications (for example, website hosting, email, and text messaging platforms). These providers may use your information only to perform services for us. We may also disclose information if required by law or to protect our rights, or as part of a merger, acquisition, or sale of assets, subject to this policy.

SMS and mobile information

If you opt in to text messages, we use your mobile number to send messages about your E&O coverage and your NAMA account or membership. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for help.

NAMA (National Association of Medicare Agents) does not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes. Text messaging consent is never shared with any third party.

Mobile information may be shared only with the messaging service providers we use to deliver texts on our behalf, and only for that purpose. See our SMS messaging terms for full program details.

Data retention

We keep your information for as long as you are a member or are interested in membership, and as long as needed to meet legal and record-keeping requirements. We keep records of text message consent and opt-outs so we can honor your choices. When we no longer need your information, we delete it or make it anonymous.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

• Reply STOP to any text message to stop receiving texts.
• Use the unsubscribe link in any marketing email to stop receiving emails.
• Contact us to ask what information we hold about you, or to ask us to correct or delete it.

Children’s privacy

The Site is intended for licensed insurance professionals and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and update the effective date above.

Contact us

Questions about this policy or your information can be sent to: